User Reviews (1 - 11 of 271)

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I wish I could

1 Rating: 1, Useful: 4 / 5
Date: May 20, 2001
Author: Amazon User

I have been waiting over a week for Ubi to come up with a patch that will enable me to play the game. I have "Intel" inside my Gateway. The company should have told you this game would not play without a high-end video card before you sold the games so you would have fewer dissatisfied customers.

Beware of the known bugs

1 Rating: 1, Useful: 4 / 4
Date: May 19, 2001
Author: Amazon User

I haven't played the game yet. Not because I don't have time (which if I were quite honest I don't) or because I'm not interested. I CAN'T play the game.

I pre-ordered the game and picked up the collector's version on May 9th. I installed the game and tried starting it, only to have it crash just after choosing the graphics mode. I checked out Myst3.com and found out that this is a known bug. For many video cards you will not be able to play the game at all until the patch is finally released.

I am truly upset that I payed good money for a game I cannot play and may not be able to play for a while. I can't even return the game because (a) I waited because the message I got said it would be out soon, and now it's past the return date and (b) the publisher has sent messages to the retailers telling them to send people to the website if the game doesn't work, so the retailer won't take the game back.

From the website it appears the particular bug I have is not the only bug. There has been one patch released that fixes some of the other (in my opinion less important) bugs. I'm sorry, but if I can't even start the game it is a much more serious problem than a few video glitches the other patch promises to fix.

Myst 1 was better

1 Rating: 1, Useful: 0 / 0
Date: May 17, 2001
Author: Amazon User

Whats with all the bugs??? That is what I said when I tried to play this game, I love myst 1 and 2, but I think something went wrong with this one.

Unacceptable

1 Rating: 1, Useful: 1 / 3
Date: May 15, 2001
Author: Amazon User

Since I purchased Myst III/Exile from ..., I think it is appropriate that I post the following letter that I sent to Ubi Soft with the return of the product:

I am enclosing the Myst III/Exile software that I received.

Installation provided two possibilities. First, I could install the entire game on the hard drive, or second I could install a minimal portion of the game on the hard drive and rely on the CD ROMs for what was missing.

At first I chose to install the entire game. The installation completed without any noticeable anomalies. After installation, when I double clicked the icon to run the game, a menu screen came up allowing me to select a new game. Upon selection, the program asked me to insert Disk #1 into the CD-ROM drive, which I did. Unfortunately, the program would not recognize the disk. The software simply refused to recognize that the correct CD-ROM disk had been inserted into the drive.

I tried several reinstallations, but the problem persisted.

Finally, I chose the other installation option, which is to install a minimal portion of the game. After installation, when I double clicked the icon to run the game, a menu screen came up allowing me to select a new game. Upon selection, the program asked me to insert Disk #2, which I did. Unfortunately, the program would not recognize the disk. Repeatedly reinserting the disk did not help. The software simply refused to recognize that the correct CD-ROM disk had been inserted into the drive.

I tried several reinstallations, but the problem persisted. The system I was using is a high end Hewlett Packard (800 MHz Athalon). I then tried several installations on a different machine, another high end Hewlett Packard (850 MHz Intel Pentium III). This time I had a different kind of problem. After installation, when I ran the game your software produced an access violation. Yes, it crashed!!??!!

I am outraged and for that reason I am returning the game with a demand that you not only reimburse me for what I paid for the software, but also for two hours of lost personal time.

You need to understand the following:

1. It is not acceptable that your software contains a copy protection scheme (the requirement that the CD-ROM be present in the drive for it to work) that prevents the legitimate user from using the software.

2. It is not acceptable that your software produces an access violation.

3. It is not acceptable that you cause me to lose my valuable personal time trying the circumvent the defectiveness of your software.

I am therefore returning the software to you with the following bill. I expect payment within 30 days.

Software...........................$40.00

Professional time ($150/hr)........$300.00

Total amount due:..................$340.00

ARRRRGH!

1 Rating: 1, Useful: 8 / 12
Date: May 15, 2001
Author: Amazon User

Having thoroughly enjoyed both Myst and Riven, I was really looking forward to this game. Lucky me, I got the Myst3 Collector's Edition as a gift -- I was dying to get lost in it for a few hours...BUT I CAN'T RUN THE DARN THING ON MY COMPUTER! True, I don't have the latest and greatest computer, but my system exceeds the stated minimum requirements, and if I can't run it, there are a LOT of people out there who are going to be disappointed. I have a Dell Dimension 400 MHz, 192 MB RAM, 10x DVD-ROM, and an adequate ATI Rage Pro (Xpert 98) 8 MB video card (which supports 32-bit color). I checked, and I have the latest driver for my card. I upgraded to DirectX 8.0 and got the latest version of QuickTime. The first time I ran it, I sat through Atrus' introduction, and had Catherine tell me to wait for Atrus (yes, the graphics were stunning, and I did enjoy the "free-look" feature, which allowed me to look around even while Catherine spoke to me)...but then...NOTHING. The game froze, then threw me out. I consulted the FAQ on Ubisoft's website, turned off my DVD-ROM's read-ahead function, and turned off my video card's accelerator (which, though recommended, would apparently decrease my viewing pleasure somewhat...not that I can run the game to find out). I also switched my graphic rendering option to "software" as suggested (again, not taking advantage of my video card's 3D rendering features). I even unplugged my CD burner. After all that, now I can't start the game AT ALL. Double-clicking on the Myst3 icon gets me a small intro graphic, a black screen, then a silent crash to my desktop. No courtesy error message...nothing. Just my desktop.

As I was writing this review, I discovered that Ubisoft released a patch tonight (I swear it wasn't there three hours ago when I started this journey), which promised relief from some of the reported errors (like having a drive lettered higher than H). I eagerly downloaded this patch, to no avail. Still nada.

On the plus side, the soundtrack included in the Collector's Edition provided appropriately gloomy atmospherics for my installation travails (complete with suspenseful interludes for each of my fruitless fixes). Wait, there's more -- I also have the "Making of Exile" CD-ROM to occupy a half hour of my time, and, if I can't play the game, the "Strategy Guide" to tell me what I'm missing.

In short, although I'm sure there's a great game in here, I'm disappointed that the most challenging part seems to be getting it to run on a perfectly adequate machine. I've got my fingers crossed for an effective patch, but this is just too much work.

What a mess! Crashes your computer repeatedly.

1 Rating: 1, Useful: 2 / 2
Date: May 25, 2001
Author: Amazon User

Save your money until they fix this nightmare! You can run SCANDISK on your hard drive anytime you want for free - and that's what you'll be doing ALL the time with this nightmare. I have a system that is at or above all the sytem requirements with a standard video card that runs tons of games using DirectX without incident.

Yet Myst 3 crashes all the time. It crashes when you try to restore a save game, it crashes when you try to run a new game, it crashes when you swap CDs. And once you do crash it takes a FULL re-installation of the game to run it again -- if you're lucky. The patch helps not one bit.

Maybe UBISOFTs new business model is to run a game company without the nagging, financial burden of an actual quality assurance department.

Play the game?

1 Rating: 1, Useful: 3 / 3
Date: May 21, 2001
Author: Amazon User

I would really love to give this game a great review as I have greatly enjoyed the previous 2 Myst/Riven games however......

I, like hundreds of thousands of other devoted Myst/Riven fans are still unable to play the game due to UBISoft misrepresenting the system requirements for the game and then releasing a product full of bugs. This game has been out for 2 weeks now and thousands of us are still waiting for the "patch" to be released so we can play a game in "software" mode (a substandard mode of graphic play) and then experience other, unexplained, un-"patched" bugs and game crashes.

Dont buy this bug-ridden game!!!

1 Rating: 1, Useful: 5 / 6
Date: May 20, 2001
Author: Amazon User

I was anxious to get this new game as I loved Myst1 and Riven, but now that I have Myst3 I am thoroughly disappointed. The game cannot run because I have an "Intel-based chipset". Gee, I wonder if others have one too??? The technical support website (the phone line, of course, is not open during weekend hours when everyone is trying to play the game) says that a patch will be available shortly(no estimated date given)and users should not return the product. I am going to give them one week before I insist on getting my money back. I noticed multiple patches for their other products on their websites. Obviously, this company does not test their products well before release. I agree with another critic that after almost 10 years of Win95 based games and thousands of game releases, why can't you get a game as popular as this one right before mass release. Others seem to have had a good experience once they got the game running, but that does not excuse the company from producing such bad software. Creativity is one thing, but the darn thing has to work for the average user. I may end up playing this game one day, but regardless of how good it is eventually my user experience can be summed up with two words...IT STINKS!

I wish they'd fix it.

1 Rating: 1, Useful: 8 / 9
Date: May 22, 2001
Author: Amazon User

I wish i could say I was satisifed with this product, but I advise those of you that run HP computers, or any computer with an intel chipset to wait, because there is still a large bug problem with it. I'm sure the game will be very much worth waiting for, once they fix it, but even the company isn't sure when they'll get it fixed, they keep pushing the date back. So I don't say "Don't buy it" I say, wait till they get the patches out. . .and then buy it unless you're sure it'll run on your system.

Exiled!!!!!

1 Rating: 1, Useful: 1 / 1
Date: May 19, 2001
Author: Amazon User

Check this out: Pentium 3 and over 800 MHZ and the program won't load. I come up with a M3EXE and MSS32.DLL and the game didn't even load properly. Disappointed!!!!!

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