Below are user reviews of Hellgate: London and on the right are links to professionally written reviews.
The summary of review scores shows the distribution of scores given by the professional reviewers for Hellgate: London.
Column height indicates the number of reviews with a score within the range shown at the bottom of the column.
Higher scores (columns further towards the right) are better.
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User Reviews (11 - 21 of 90)
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Boring
3
Rating: 3,
Useful: 7 / 9
Date: November 10, 2007
Author: Amazon User
Having been in beta and trying my best to make my purchase of the Collector's Edition worthwhile, I found myself consistently bored with the content and loathing the time I did spend playing the game.
The game is loaded with bugs, the tilesets are repetitive, the story is practically non-existent, and the quests all stem from the same fed-ex, kill quota, and exploration variety. It is a rare moment indeed when you feel any sort of connection to the game as you spend the vast majority of your time repeating the same quests, exploring the same tilesets, and putting up with the same uninspiring NPC's.
Tne multiplayer portion of the game is practically limited solely to chat since it is so difficult to put a group together. There is no LFG (looking for group) mechanism and your only method to attain or form a group is spamming in-game channels and 'hubs' that are so divided amongst themselves as to make finding similarly-minded people to play alongside you difficult at best. Add to this the fact that chat is disabled by default and you have a (soulless) single player game with an option for multiplayer chat.
Even should the developers fix all the bugs (and there are a slew of them) and better its grouping aspect, this game will still be monotonous at its core because of how disassociated you are from its story (or lack thereof) and its npc's. You are treated to a nice cinematic at the start of the game, which has little to do with any of your fighting, and then thrust into 40 hours of killing things for no reason beyond 'kill them before they kill you.' Even the cut scenes between supposed 'chapters' of the game are mere animations of some book that do not serve to answer the simple questions, "What is happening? And why am I now going to this next train station that looks just like the last one?"
This is an epic failure of storytelling that I simply got so tired and bored of that I was unable to finish the game I paid for. I ended up having to sell Hellgate: London on Ebay out of sheer disgust and boredom.
Not finished.
2
Rating: 2,
Useful: 7 / 9
Date: November 11, 2007
Author: Amazon User
This game isn't done - it was clearly pushed out the door before it was ready. I had really high hopes for this one, it's got a heck of a pedigree but the developers don't seem to have taken into account how games have evolved since Diablo. It's got a lot of potential but it's at early beta stage - no where near release ready. The mutliplayer elements in particular need a whole lot of work.
On the up side the subscription is optional, so pick it up when it's $30 or less, or 6 months from now, whichever comes first - might be worth it by then.
Severe lack of polish
2
Rating: 2,
Useful: 7 / 9
Date: November 13, 2007
Author: Amazon User
Hellgate: London presents an interesting concept: first-person shooter gameplay with RPG-style character development. Unfortunately, the game's creators seem to have forgotten the most important aspects of both genres, and the result is a bland "clickfest" that fails to satisfy either kind of gamer.
As other reviewers have noted, the game models are lovingly rendered, and the game looks very nice. However, there is a distinct sense of sameness throughout the title; whereas Diablo II had various tilesets in different acts to create new environments, Hellgate has one -- "ruined cityscape." This extends beyond the environment to the monsters, too; after a few grayish-tan demons have attacked, you begin to wonder where the variation is. Even if many online RPGs are all about killing monsters over and over, at least most of them offer different monsters to kill every few levels.
Finally, the UI is awful. You cannot remap the attack keys from your mouse without losing two of (a very anemic) ten command hotkeys, nor can you perform any sort of camera adjustment using the keyboard. Simple things, like looking through the items a vendor has for sale, are made more difficult because most of the equipment looks the same and there's no scrollbar to show you where in the list you are.
Overall, this game had potential. Unfortunately, it shows all the trademark problems of being rushed to market: poor interface decisions, more-of-the-same gameplay, and a distinct lack of a unique visual style. Perhaps it'll be worth looking at after six months of patches, or when they release Version 2.
Fun game with minor flaws.
4
Rating: 4,
Useful: 6 / 7
Date: November 07, 2007
Author: Amazon User
Seriously, is there a perfect game out on the market? Everything has some sort of drawback, but that shouldn't stop people from buying this game. The demo is nothing like the actual game itself. It's like playing the first level in Diablo II and making all of your assumptions about the game off of that. Doesn't sound right does it?
The game does offer some very unique character classes (6). I have only played the Engineer, but so far, the game is very entertaining and in depth. Due to the fact that I am only a level 7, I haven't seen all that there is to be seen, but so far, I like what's happening. The armor, weapons, and monsters keep getting cooler and more exciting as I go on.
Obviously this game isn't going to suit everyone, but if you are into RPG's with a little flavor of a FPS (really cool option for using ranged weapons) this game is definitely worth the try.
In-game advantages for paid subscribers
3
Rating: 3,
Useful: 11 / 19
Date: October 31, 2007
Author: Amazon User
They definitely neglect to mention in the Amazon description of this product the details as they are known of its multiplayer mode. They also leave off all mention of this system from their website, hiding their forums behind an account system which you have to have bought the game to access.
The game's multiplayer mode is Internet only. It offers two types of
online accounts, a free and a paid (Elite) account.
Apparently, paid accounts recieve real in-game benefits over non-paid accounts. More access to content, more character slots, different equipment, faster transportation, among other things.
At least...check out http://hellgate.wikia.com/wiki/Hellgate:_London#Pricing to determine whether this is something you would like before dropping $50 on this.
Hellgate Lacking, Better Alternatives
2
Rating: 2,
Useful: 8 / 12
Date: November 08, 2007
Author: Amazon User
There are just too many other games coming out right now that fulfill what you're surely looking for in a video game right now. Hellgate should not be released at the moment. It's only a few weeks after release and bugs and glitches that should have been resolved in beta are still present. Subscription vs Free Multiplayer is joke right now. Simply put, there is no reason to buy this game and there is no reason to pay a monthly fee for the additional features/gameplay.
The game as it is:
1) Without a monthly fee, you are excluded from PVP play or the uppermost difficulty settings.
2) The game presents no challenge. With any character type the gameplay is anything but challening; it feels like a walk in the park and you're bored before you're done with the 2nd act.
3) Quest information has charm very reminiscent of something Blizzard would produce, but the game in and of itself does not produce gameplay which corresponds with this creativeness. For those who have played World of Warcraft, you will be sorrily disappointed that no quests in this game require anything more than point and shoot (and even this is rewarded far too easily). The game simply lacks depth. Imagine a first person shooter with a loosely bound plotline and undeveloped game world.
4) Depth of field: There are about a handful of "randomly created" arenas in which you experience your quests, and you can count the variety on just one hand. The lack of field (you will again and again enter "hell" to realize this game has less environment variety than the original diablo) gets annoying quickly, and without challenging objectives the game feels as if it were produced quickly and without care.
If you are looking for a solid MMO, go for World of Warcraft.
If you are looking for a solid FPS, pick up the Orange Box.
If you are looking for a sequel to Diablo (1 and 2) pick up Titan Quest. Yes, Titan Quest has some pretty bad voice acting, but you'll feel more at home. Its a perfect answer to the Diablo series with a straightforward storyline. The game was flawed upon release, but subsequent patches available have made it more stable. Stability was really the only thing this game had against it when it was released.
Don't purhcase Hellgate London. It should have been produced more thoroughly before betatesting and it should have been in betatesting for much longer before its official release. It is probably one of the worst games I have purchased in at least 5+ years.
Unfinished, buggy, not great. But I have Item Lust
2
Rating: 2,
Useful: 8 / 12
Date: November 26, 2007
Author: Amazon User
I was very optimistic that the Diablo guys would make a great game. Oh well. I got this game on release day. I have patch .5
PROS:
Lots of items
Lots of item upgrades available
Lots of character combos
Some awesome weapon functions
Great audio
Great idea
CONS:
It's unfinished, and rushed to release.
Many bugs: Graphical, gameplay, audio. It's not uncommon for you weapons to be invisible, or for your character to keep running or firing uncontrolled.
Have to read text-boxes for quests
Quest givers are boring. They're so similar, you might as well just get quests from a robotic list.
They want to sell you 'subscriber' content.
The multiplayer is weak all around. Hard to find friends, games, whatever. You might as well play Single Player.
Chat window is weak.
Ultimately disappointing. I wish it was better.
Don't base opinion on the demo
5
Rating: 5,
Useful: 10 / 18
Date: October 30, 2007
Author: Amazon User
The demo isn't that cool. I played beta for like 2 weeks with the Multiplayer option. The game is awesome. Graphics are intense, fights are fast paced, instant gratification with gear is there too. I have played WoW for 2 years and I'm thinking of switching to HG:L. I can't wait for release tomorrow!
How strange. I am underwhelmed.
3
Rating: 3,
Useful: 5 / 6
Date: January 21, 2008
Author: Amazon User
What an odd game Hellgate is. One the one hand I am terribly dissapointed. On the other hand...I can't stop playing it. I am playing as a marksman. I shall begin with the Pro's.
It has all the things which made Diablo great. A wealth of cool items and awsome stuff you can do with them. You can modify them, enchant them break them down, build them up, level your guns...the list goes on and on. And this is great fun. For a RPG freak like me, I like to be able to maniputlate my character and his gear. You can run and gun like no-bodies buisness. Wandering around an old Tube station and shooting stuff with one eye and watching tv with the other is a great way to kill a few hours. It has the undeniable "much better than doing nothing" quality and so for those of us who have to be doing something with their hands at all times, it works well. However...the cons are pounding on the door and they want in...
So this is what I didnt like.
1) Graphics. I expect better. Much better. People were being nice comparing it to HL2. Alex is much more animated that the "wa wa" speach of the dummies in this game. The monsters are fairly repetitave and once you have seem one zombie you have seen em all. I tak it back. There is female zombie, skinless zombie and fat guy zombie. Now you have seen them all. Various different kinds o demons but they are in such great numbers that the initial "hey, thats neat lookin..." quickly becomes "oh look, another one of...". The streets are a bit square lookin, rough edges are hidden by iffy art work...I might say the Graphics are comperable to Doom 3. Which was awsome in the day but does not cut it anymore. Besides, I am being nice now. I think Doom has better graphics. Which is unacceptable, especially for a game that was supposed to be of such high caliber. People will buy crap but if they are expecting to diamonds and you try to sell em crap, they are going to notice...and be displeased.
2) GET SOME VOICE ACTORS! For you main quests at least! jeeze! I feel jipped every time I have to read through a long quest description. Now for the secondary quests...meh...fine, I've played enough WOW, I can deal, I'll say ok, just text with some (fairly odd) NPC one liners. But for the main quest line, there should have been speech! It should have pulled me in, told me about the perils of hell on earth. It felt like they meant to but ran out of time or something and so slapped the script into the game and made the players read it for themselves. One the whole it takes away from my immersion in the game, the thing that you must keep.
3) Scene variety! Oh look another tunnel. yay. Now I am outside in an idendicle street. yay...with 10 identicle zombies attacking me. yay. I mean really! I know they were trying to make London, hell, as a former occupant of London myself, I was looking foward to navigating the streets, but Hell should have some variety. It dosen't. Blah.
4) Why I will never ever subscribe: In WOW when you cancel your subscribtion, your character goes on the back burner. If at some time you wish to play again, you just re-install, re-enroll and poof, your beloved level 70 is back complete with all her gear looking as ravishing as ever before. If you cancel your subscription to Hellgate, all your gear disapears. Your level 50 kung fu blade master vanishes and you have to start again at the begining. This is a criminal flaw in the buisness plan for Hellgate. You WANT US TO COME BACK!!! So Now I will never give them more of my hard earned money and consiquently, never really get involved online.
On the whole, I cannot tell a lie. The game is fun. I am still playing the single player offline version and will probably finish the game once...unless Age of Conan come out first. But it makes me sad. This game should have been more, it promised to be more! It s the spiritual sucessor to the Diablo Throne and it is a poor heir indeed. We wanted glory and got the frog prince. The game felt unfinished and poorly quality controlled. Good ideas left incomplete. It's like they sold this game to the lowest bidder. A great game made of the cheapest parts available. Makes for a cheap game. If you like killin stuff and robbing their bodies (which I do), this game has the fun. Lots of stuff to steal, lots of things to kill. If you want more, you want depth and story and voice acting and pretty varied scenes? Get Crysis or The Orange Box or Oblivion or WOW. OR Titan Quest, the REAL new Diablo.
Hellgate dropped the ball. COuld have been a masterpiece. Ended up being a time filler until Guitar Hero 3 or Conan. So Sad..
I've never been this amazed and disappointed
1
Rating: 1,
Useful: 13 / 27
Date: December 16, 2007
Author: Amazon User
I've never written a really bad review like this. There is always something worthwhile with these games. This one though is astonishing. It simply DOES NOT RUN... ever. I envy those who have played through to tell the tale. But I have never had such a miserable install, so many bugs and patches that simply did not work.
EA should be embarrassed. The error messages are simply too bizarre for words. This is 2007 for goodness sake. No one releases code this nasty anymore. The patching mechanism simply does not work. You are FORCED to create an account, otherwise you cannot have access to support (but I already paid the $50).
You cannot download the patches, you have to use EAs miserable updater, which does not work, ever, on any computer. I was shocked at the amount of code/software quality issues I see on the Hellgate forums. I have NEVER seen anything like it before. It seems like a large percentage of people simply cannot get the blasted software to work.
Enough said. I never write reviews/commentary like this. I leave that to the naive 14 year olds who don't know how the world works. But this time, I am seething with anger over this total waste of money and time.
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