User Reviews (1 - 11 of 39)

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Sierra doesn't know what a laptop is

1 Rating: 1, Useful: 20 / 25
Date: September 28, 2003
Author: Amazon User

Well, if you have a laptop you will most likely not be able to use this program unless you reload it each time. When I first loaded this thing it worked great, and I played several games. Once I rebooted my laptop, it would not run until I uninstalled and installed again.

I called Sierra, and they said, and I quote, "Our products don't work on laptops; we don't support laptops." I asked, "Why does it work right after you load it, and continue to work as long as you don't reboot?" Sierra's answer? "We don't support our products on laptops."

So, with the book and the box in front of me I told the no-support person that there is nothing on the box that says that laptops are unsupported, and it's a major inconvenience for their customers to purchase a product that is known to not work on a substantial number of computers, and it's irresponsible for them to sell it that way. Sierra's response? The no-support person hung up on me.

Back in the old Macintosh days Sierra made good products that they supported. In my experience with them, that's not the case today. I could have run this on my desktop computer, but I returned it. I won't give Sierra any of my hard-earned dollars again.

unacceptable technical support

1 Rating: 1, Useful: 9 / 13
Date: October 24, 2003
Author: Amazon User

Even though my new computer exceeded the minimum requirements the program would not install and after three days when i finally got it installed it would not run. during this process the technical support folks took the following positions:

1. had me uncheck some box in windows. When this did not solve the problem they hung up. All support calls are long distance.

2.I did not have the latest firmware from the mfr of the cd rom .
However the program installed on my three year old laptop.

3. Would not return calls.

4. emailed me saying that my video card was not a current version.
not true.
5. The mfr of my new computer said they have major problems with Siera products such as majestic chess .
6, program never ran,

It doesn't run at all

1 Rating: 1, Useful: 2 / 3
Date: January 07, 2004
Author: Amazon User

I installed the software and it doesn't run at all! Instead, my computer is down whenever I try to run it. The manufacturer doesn't even give us a toll-free number to contact them.

Poor compat, worse support

1 Rating: 1, Useful: 6 / 10
Date: March 09, 2004
Author: Amazon User

Bought this for my son at Costco. Tried installing it on 3 different PCs, each of which exceeded the minimum recommended settings by far.
In all three, the program installed without a hitch and would not run.
I then tried contacting tech support and relaying the detailed diagnostic log information. They were less than helpful and suggested "fixes" that broke compatability with other programs - and still did not work. I will be returning this software this week and purchasing Fritz and Chesster.

Won't Run

1 Rating: 1, Useful: 1 / 4
Date: January 26, 2004
Author: Amazon User

I installed Majestic Chess on two computers--one running Windows 2000, the other running Windows 98SE (FAT32), and Windows 2000 (NTFS). The hardware on both machines is up to speed. The installs (including two on the dual-booter) went smoothly, however, the chess games won't run at all. But the Hoyle demo games will.

majestic chess

1 Rating: 1, Useful: 0 / 13
Date: September 03, 2003
Author: Amazon User

This an elaborate chess title attempting to capture the imagination of players. It is probably better suited for beginner to intermediate players, but the game itself does put a spin on chess with it's adventures so to speak.

Unclear requirements

1 Rating: 1, Useful: 2 / 6
Date: September 06, 2006
Author: Amazon User

I did not know it wouldn't work off an intel graphics controller on my Dell 800 MhZ computer. It needs specific graphics controllers. It seems like it is launching then disappears. I feel I am stuck with this now. Being a technology person for the past 25 years, I believed this would be no problem to run. I was wrong.

Chessnut

1 Rating: 1, Useful: 1 / 6
Date: November 09, 2006
Author: Amazon User

The game is perfect for someone who is enthusiastic about chess. It teaches, shows famous chess games in detail, and allows play against all levels of skill.

ok chess program with good graphics.

2 Rating: 2, Useful: 2 / 3
Date: December 13, 2003
Author: Amazon User

This software is mostly intended for ocassional chess players. Younger or even older people who are just learning chess will like it. However for serious chess freaks like myself will go somewhere else. The mouse control and movement of your pieces is very sluggish. It doesn't have the option to open .pgn (portable game notaion) or other types of database files. I recommend this ONLY for people who just started learning the game. ...

Win XP hangs with this

2 Rating: 2, Useful: 1 / 2
Date: August 05, 2007
Author: Amazon User

After reading good reviews, I purchased this cd. What I expected was great, clean, and quality fun product. But this has just fancy background and graphics,and takes 100% cpu usage on my computer (windows xp) and we both computer engieers and chess lovers and our son 6yr old are dissappointed with the purchase.

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