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Multiple Problems

1 Rating: 1, Useful: 35 / 35
Date: June 24, 2004
Author: Amazon User

I got Caillou's Kindergarten for my daughter who will start kindergarten in the fall. There were multiple problems with the product. First, when you start the CD, the voice says "Welcome to Caillou's Preschool" (instead of Kindergarten) and then vocally gives options to select games about the alphabet, colors/shapes, and coloring. Yet, the actual options (the ones written on the screen) are for Caillou's Counting, Thinking Skills, and Coloring & Creativity Part 2. Nowhere on the CD can you select the options that were given vocally. I contacted the company and they said they will not fix the problem because it doesn't effect the game play. Yet it completely confuses the consumers since they can't choose the options mentioned. My daughter wanted to play the colors/shapes games, and no such games existed on the CD! I actually returned the product to get a replacement, thinking it was a bad disk, but the next CD had the exact same problems.

Additionally, the written menu said "Coloring & Creativity Part 2". There is no Part 1 on the CD, yet another confusing aspect. Also, there is only one game in that section, whereas the other two sections had numerous games to choose from, leaving the parent wondering if there were supposed to be more.

Only the Dad's voice is heard in the English version, a disappointment to those hoping to hear one of the many other characters speak. The designers of the software could have done so much more with this product but chose not to.

Finally, the product was way too easy for my daughter, who has not yet started kindergarten. This CD is much more appropriate for preschoolers. Overall, it is a poorly created, overpriced CD that I would not recommend to others.

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