User Reviews (1 - 11 of 41)

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TWO THUMBS DOWN FOR THIS SOFTWARE

1 Rating: 1, Useful: 10 / 17
Date: December 26, 2000
Author: Amazon User

This software is designed for English speaking person only. The software installation instruction provided is not in Spanish in order for a non-native English person to properly install software. The software speaking narration is in English only and very hard to understand for non-English speaking person. The step by step lesson plan is strictly intended for an English speaking person. Over all this software was poorly design for a non-English person to acquire Basic English speech. Save your money on this one..

Good luck trying to install this package

1 Rating: 1, Useful: 5 / 7
Date: June 11, 2001
Author: Amazon User

After 20+ tries to install it I gave up. Not only could I not get this to install but I couldn't even uninstall it. The website was no help at all. This was on Windows 98.

Save your receipt and packaging

1 Rating: 1, Useful: 4 / 6
Date: June 03, 2001
Author: Amazon User

I have not been able to install this software. The software is advertised as being compatible with Windows ME, but I have serious doubts that it is. I consulted The Learning Company website and followed instructions that included downloading and installing a patch for Windows ME and changing the MSCONFIG file to disable all programs that load at start-up. The program still would not run. I submitted a request for assistance, gave them all the information about my operating system, memory, drivers etc. I received advice, followed the advice, and the program still will not run. I received a second set of instructions, but they also had no effect. Throughout the process I always received the same error message. I'm sorry I didn't pay more attention to the other negative reviews--returning the product is a hassle. I would note that I have never had difficulty with or returned software before.

a glaring disappointment

1 Rating: 1, Useful: 1 / 1
Date: May 29, 2006
Author: Amazon User

This product misfired on the technical side in various ways, making it impossible to utilize the software as it was (supposedly) designed to work. "The Learning Company" lost my trust in their products through their lack of quality control on this one.

US Export Policy?

1 Rating: 1, Useful: 3 / 46
Date: January 29, 2001
Author: Amazon User

Cannot ship this item outside US

Earth's Biggest Selection for US citizens!?

"Whoops! Looks like you forgot to fill in a required form field. We can't post your review without text in those fields, so please fill in all fields below."

Woops! I'm from 3rd world, do you guys really expect me to rate this?

Terrible Technical Support

1 Rating: 1, Useful: 3 / 6
Date: July 05, 2001
Author: Amazon User

As everyone else has noted, this program does not actually work, which makes it difficult to learn French. The only reason I am adding to the list of negative reviews is to follow through on a promise to The Learning Company's technical support department. Not only did they fail to get the program running, it took them over two weeks of correspondence to reach the conclusion that my problem was purchasing the non-functional version 8.0.1, despite the fact that I noted the version number in my original complaint. Every person I interacted with was lacking in both technical knowledge and basic customer support skills. Do not purchase this program, and I would avoid other Learning Company products as well.

Can't be installed

1 Rating: 1, Useful: 2 / 5
Date: May 22, 2001
Author: Amazon User

I would advise anyone at this point not to buy this product. The product itself might be very good, but I'll never know after finding that it cannot be installed on either of my two computers. I called The Learning Company for technical support, and they admitted that this has happened to thousands of people. They haven't yet found out what the problem is, but they said they would notify me. It's been well over a week since then, and I have not heard from them. I guess I'm just stuck with the hassle of sending it back and waiting for a refund. Save your money and don't buy this product!

Program Still Has Bugs

1 Rating: 1, Useful: 2 / 3
Date: May 29, 2001
Author: Amazon User

I bought both the Learn To Speak French and Learn to Speak German. The German program works (version 8.0) however the FRENCH (version 8.01) DOES NOT WORK in Windows ME. After contacting the "help" desk at eLanguage.com, I was asked a series of questions.....all of which I had already answered. After answering them again and again they admitted that, yes indeed, the program version 8.01 has "problems" that they could not fix and that they've known about for some time. I was also told that the 8.0 version supposedly does work, however it was not available. Their advice was to return the product. Swell.

It appears that The Learning Company does not wish to admit that their product is faulty unless backed into a corner.... The program, does not work on Windows ME, and there is no fix for it.

I'm sure it is a wonderful program since the German version is good however, I'll never know. I am one UNSATISFIED CUSTOMER.

Never worked, tech support agrees

1 Rating: 1, Useful: 2 / 3
Date: June 13, 2001
Author: Amazon User

I was really looking forward to this software after all the glowing reviews. Unfortunately, I could never get it to install and run correctly. I tried 5 PCs, 3 operating systems, and all the generous support the publisher provided. I'm a Microsoft professional, so it wasn't a dumb user to blame. Tech support said they had known issues with version 8.0 and said I should send for a refund. I hope they get it corrected.

Will not run

1 Rating: 1, Useful: 1 / 3
Date: May 13, 2001
Author: Amazon User

Installed and reinstalled programs in an attempt to get it run. Failed to work properly created error messages. Tried on two computers with same results. Very dissappointing!

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